OVERVIEW
Jay's Barber House is a trade name operated by J & O Zuniga Enterprises LLC ("we," "us," or "our"), a California limited liability company. We operate the website at jaysbarberhousenorco.com and use related booking and marketing tools to serve our clients at 847 Sixth St, Norco, CA 92860.
This Privacy Policy explains what personal information we collect, how we use it and your rights regarding that information. It applies to all visitors, clients and anyone who submits information through our website, booking system or contact forms.
By visiting our website, booking an appointment or submitting any form on our site, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Plain English: We only collect what we need to run our barbershop and stay in touch with clients. We don't sell your data. We don't spam you. That's the short version.
WHAT WE COLLECT
We may collect the following types of information:
Information You Provide Directly
- Full name — when booking an appointment or submitting a contact form
- Mobile phone number — for appointment confirmations, reminders and SMS communications (with your prior express written consent)
- Email address — for booking confirmations and promotional communications (with your consent)
- Appointment details — service selected, preferred date and time and any notes you include
Information Collected Automatically
- IP address and browser type — collected by standard web server logs
- Pages visited and time on site — collected via analytics tools
- Referring URL — the page or link that brought you to our site
- Device type — desktop, mobile or tablet
Information from Third-Party Platforms
- If you book through Setmore (jaysbarberhouse.setmore.com), that platform collects and processes your booking information under its own privacy policy
- If you submit a form powered by GoHighLevel / LeadConnector, your information is stored in our CRM account managed on our behalf by Clear Choice Systems LLC
HOW WE USE YOUR INFORMATION
J & O Zuniga Enterprises LLC uses the information we collect for the following purposes:
- To schedule and confirm appointments at Jay's Barber House
- To send appointment reminders via SMS or email
- To send promotional messages about special offers or new services — only if you gave prior express written consent
- To respond to inquiries submitted through our contact form
- To improve our website using aggregated, anonymized analytics data
- To comply with legal obligations where required by law
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects on you.
COOKIES & TRACKING
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality including form submissions and session management
- Analytics cookies: Used to understand how visitors interact with our site such as page views and time on page
- Marketing cookies: May be set by third-party tools embedded on our site such as booking widgets and form tools
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. For more information, visit allaboutcookies.org.
SMS TEXT MESSAGING & TCPA COMPLIANCE
J & O Zuniga Enterprises LLC, operating as Jay's Barber House, uses GoHighLevel (LeadConnector) to send automated and non-automated text messages to clients who have provided prior express written consent. Our SMS program is fully compliant with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act and applicable carrier guidelines under A2P 10DLC registration requirements.
SMS opt-in data and consent records are never shared with or sold to any third party under any circumstances.
Who May Opt In
You must be 18 years of age or older and a US resident to opt in to receive text messages from Jay's Barber House. By submitting your mobile number and checking the SMS consent checkbox on any of our forms, you confirm you meet this requirement.
How Consent Is Obtained
Consent to receive text messages from Jay's Barber House is obtained at the point of form submission. Each opt-in form on our website includes a clearly visible, unchecked checkbox specifically for SMS consent. You must actively check that box to indicate your agreement. Consent is never pre-selected and is never a condition of receiving our services.
The consent language displayed at the point of opt-in reads substantially as follows:
Form Consent Language (SMS — Service Messages): "I agree to receive recurring automated and non-automated appointment reminders, booking confirmations and service-related text messages from Jay's Barber House (J & O Zuniga Enterprises LLC) at the mobile number I provided. Message frequency may vary. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help. Consent is not required to receive services. View our Privacy Policy and Terms of Service."
Form Consent Language (SMS — Marketing Messages): "I agree to receive recurring automated and non-automated promotional text messages, special offers and marketing communications from Jay's Barber House (J & O Zuniga Enterprises LLC) at the mobile number I provided. Message frequency varies — up to 4 messages per month. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help. This consent is not required to purchase any product or service. View our Privacy Policy and Terms of Service."
Types of Messages You May Receive
- Appointment reminders and booking confirmations
- Promotional offers, seasonal specials and new service announcements
- Follow-up messages after your visit
- General business communications from Jay's Barber House
Message Frequency & Rates
- Message frequency varies. You may receive up to 4 messages per month for marketing messages. Service-related messages are sent as needed based on your appointment activity
- Message and data rates may apply depending on your mobile carrier plan
- Jay's Barber House is not responsible for any charges incurred from your mobile carrier
How to Opt Out
- Reply STOP to any text message at any time to unsubscribe immediately from all messages
- After opting out you will receive a single one-time confirmation message and no further texts will be sent
- You may re-subscribe at any time by texting START to our number or by submitting a new opt-in form on our website
How to Get Help
- Reply HELP to any message for support information
- Contact us directly at (714) 553-8581 or visit jaysbarberhousenorco.com/contact
Consent Is Not a Condition of Service
Providing consent to receive text messages is never required as a condition of purchasing any product or receiving any service from Jay's Barber House. You may opt out at any time without affecting your ability to book or receive our barbering services.
No Sharing of Mobile Numbers
Your mobile phone number will not be sold, rented or shared with any third party for their own marketing purposes. It is used solely by Jay's Barber House (J & O Zuniga Enterprises LLC) for the communications described above, processed through our CRM platform — GoHighLevel (LeadConnector) — operated on our behalf by Clear Choice Systems LLC, our authorized marketing partner registered under A2P 10DLC carrier guidelines.
Supported Carriers
Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Boost Mobile, US Cellular, MetroPCS, Cricket and other major US carriers. Carrier support may vary.
CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). J & O Zuniga Enterprises LLC is committed to honoring these rights:
- Right to Know: You may request details about what personal information we collect, use, disclose or sell about you
- Right to Delete: You may request deletion of personal information we have collected from you, subject to certain legal exceptions
- Right to Opt-Out: We do not sell personal information so this right does not currently apply
- Right to Non-Discrimination: We will never discriminate against you for exercising your privacy rights
To exercise any of these rights, contact us using the information in Section 11. We will respond to verifiable requests within 45 days as required by law.
AGE REQUIREMENT
You must be at least 18 years of age to submit personal information through our website, opt-in forms or booking systems. Our digital services — including SMS opt-in, contact forms and online booking — are intended solely for adults aged 18 and older.
We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, please do not submit any personal information through our website. If we learn we have inadvertently collected personal information from a person under 18 we will delete that information from our records promptly.
If you are a parent or legal guardian and believe your minor child has submitted personal information to us, please contact us immediately at (714) 553-8581.
By submitting any form on our website or opting in to receive communications, you represent and warrant that you are 18 years of age or older.
Minors who receive in-person haircut services at Jay's Barber House do so under the direct supervision and consent of a parent or legal guardian who assumes full responsibility for the minor during the visit.
DATA SECURITY
J & O Zuniga Enterprises LLC takes reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. This includes working with reputable third-party platforms such as GoHighLevel and Setmore that maintain their own industry-standard security protocols.
No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes we will update the effective date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
CONTACT US
If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please reach out:
J & O Zuniga Enterprises LLC
847 Sixth St, Norco, CA 92860
Phone: (714) 553-8581
Website: jaysbarberhousenorco.com
Booking: jaysbarberhouse.setmore.com
Also see our Terms of Service.